Privacy Policy

FieldGroove respects your privacy. This policy explains the privacy practices of FieldGroove ("FieldGroove") on FieldGroove.com or any subdomain (www.fieldgroove.com, app.fieldgroove.com, etc., the "Website") and with respect to FieldGroove's mobile application (the "Application").  (Collectively referred to as "the Services".) This policy describes the ways FieldGroove collects and uses your personal information and the rights and options available to you.

This policy is incorporated with FieldGroove's Terms of Use (the "Terms of Use" or the "Terms") and includes usage of the Graco Insite services.

FieldGroove follows the Cellular Telecommunications Industry Association ("CTIA")’s Best Practices and Guidelines for Location-Based Services. For a better understanding of CTIA's guidelines, please visit CTIA's website at: www.ctia.org.

The Services are not intended for use by persons under the age of 13. If you are under 13 years old, you may not download or use the Application, you may not use any feature of the Website that requires registration, and you may not provide FieldGroove with any of your personal details. FieldGroove will not knowingly collect any personal information of persons under 13 years of age.

In this policy, the term “Personal Information” means any information that may be used with reasonable efforts to identify you, such as a first and last name, home address, business address, phone numbers and email addresses.

Contact FieldGroove / Abuse reports

If you believe that your privacy has been compromised by any person, in the course of using the Services, please contact FieldGroove at: info@FieldGroove.com.

You may send FieldGroove other requests, responses, questions and complaints by contacting FieldGroove at support@FieldGroove.com.

Personal Information That You Provide

When you register with the Services, FieldGroove may ask you to provide certain contact and personal details, such as mobile device number and e-mail address. Bear in mind that false, incorrect, or outdated information may impair FieldGroove's ability to provide you with the Services and to contact you when necessary. FieldGroove will explicitly indicate the fields for mandatory completion. If you do not enter the requisite data in these fields, you may not be able to register with the Services.

You may create your personal profile on the Services. Your profile will not be available to other users without your consent.  At any time, you may or remove or change certain details of your profile or asset information.

You may also provide additional Personal Information that will be used to personalize the Services.  For example, providing you the shortest route between work and home, whether at your current or future location, enhancing your experience with the Services.

Further information, such as your selected status or “check-in” data, may be made available to others when you use the Application. At all times you can turn the transmission of all other details off and share no details at all by disabling location services in the app (in Android or IOS settings) or, in some cases, by disabling it in the features of the application.  However, if you are utilizing a version of the software or device provided by your employer, you are utilizing the software on their behalf, and they may apply different privacy and terms to use of this service.

Further information may be collected when FieldGroove exchanges communications with you; for instance when you submit a request, contact FieldGroove's support team, or report a violation to the abuse team.

Personal Information That You Share

The Services are based on users' locations and submissions that may include certain personal information. You may upload and share content, such as traffic reports, with other users of the Services. The content that you submit is not private or confidential, and you should not have any expectation of privacy with respect to it. You must exercise caution and common sense when submitting information that may personally identify you or others. At a minimum, you should demonstrate the same degree of caution as when publishing personal information by means other than the Internet and cellular services.

You have control over the content that you wish to submit to the Services. However, the content that you upload may be available to other users of the Service and to FieldGroove. Some of the content that you share, for example in a forum feed or blog post on the Website, may be viewed by all Internet users.

Location Based Information FieldGroove Collects

When you use your mobile device with a copy of the Application installed, FieldGroove collects your location information. FieldGroove uses that information to provide you and other users with the Services. FieldGroove may make further use of your location information by providing you information about sites, shops and other places and attractions in your close vicinity.

FieldGroove may also use your location information to create aggregated anonymous data and to use such data in accordance with this policy.  (Please refer to Use of Aggregated Information hereunder.) FieldGroove will make commercially reasonable efforts to permanently remove or obscure your identity from your location information that is used for aggregated purposes.

Opting Out of Location Information Services by Uninstalling the Application

At all times, you may uninstall the Application, by using the Application's uninstall option, or by using the program’s removal feature of your operating system. Following the uninstallation process, FieldGroove will not be able to collect any further location-based information from you, or provide you with location based information about sites, shops and other places and attractions in your close vicinity.  Note that asset-based tracking devices may continue to transmit data to our servers and must be formally terminated by contacting our billing or support departments. Once the account for asset or vehicle tracking devices has been terminated, FieldGroove will cease to collect location or other data about the asset.

Meta-Data That FieldGroove Collects

FieldGroove collects information about the use of the Services. For example, FieldGroove may record the frequency and scope of your use of the Services, the duration of your sessions, the web pages that you visit, information that you read, content that you use or create, advertisements that you view or click on, your communications with other users and third parties, the Internet Protocol (IP) address and the name of the domain that serves you to access the Services, and the geographic location of the computer system that you are using to log in. Such data is usually automatically collected and stored in log files of the Services' computer servers.

Username and Password

To login, you must use your username and password that FieldGroove allocated to you, or that you have selected. From time to time, FieldGroove may also establish and require additional or different means of identification and authentication for logging in and accessing the Services, or for accessing certain features or designated sections of the Services.

Your log-in details are your responsibility. You are fully accountable for any use or misuse of your account and personal details as a result of conveying your details to someone else. You must maintain your log-in details in absolute confidentiality and avoid disclosing them to others. Make sure that you change your password frequently and at least once every six months.

What Does FieldGroove Do With Your Personally Identifiable Information?

FieldGroove may use your personally identifiable information for the following purposes only:

To provide the Services and to enable you to use the Services. For example, FieldGroove may use the phone number that you provide to send you preferable driving routes and other recommendations, and to send you a text message containing a link to download the Application and to provide you with your preliminary username and password;

To operate the Services and to improve and customize your experience with the Services, as well as the experience of other users;

To provide you with support and handle requests and complaints;

To send you updates, notices, announcements, and additional information related to the Services;

To send you marketing and advertising material through e-mail messages, subject to your prior indication of consent. At any time, you may opt out of the Services' mailing lists, by changing your preferences in your personal account or by sending FieldGroove a written notice to: support@FieldGroove.com. In any case, FieldGroove will not knowingly share your personal identifiable details with any advertisers, without your explicit consent;

To conduct surveys and questionnaires;

To share your submissions with other users of the Services and to facilitate communication between you, FieldGroove and other users;

To enforce the Terms of Use;

To contact you when FieldGroove believes it to be necessary;

To comply with any applicable law and assist law enforcement agencies under any applicable law, when FieldGroove has a good faith belief that FieldGroove’s cooperation with the law enforcement agencies is legally mandated or meets the applicable legal standards;

To prevent fraud, misappropriation, infringements, identity theft and other illegal activities and misuse of the Services;

To handle breakdowns and malfunctions;

To take any action in any case of dispute, or legal proceeding of any kind between you and the Service, or between you and other users or third parties with respect to, or in relation with the Service;

For purposes provided under this policy and the Terms of Use.

Sharing information with others

FieldGroove does not sell, rent or lease your personally identifiable information to third parties for any of their marketing purposes.

FieldGroove does not disclose your location information, without your consent, except when it is necessary to facilitate the functionality of the Services, to provide you with the Services, to prevent imminent harm, or when FieldGroove is required under the law to disclose the information.

FieldGroove will not share your personally identifiable information with others, without your consent, except for the following purposes and to the extent necessary in FieldGroove's good-faith discretion:

When you use the Services, when you take part in content-related activities and when it is necessary to facilitate the functionality of the Services.;

If FieldGroove reasonably believes that you have breached the Terms of Use, or abused your rights to use the Services, or performed any act or omission that FieldGroove reasonably believes to be violating any applicable law, rules, or regulations. FieldGroove may share your information in these cases, with law enforcement agencies and other competent authorities and with any third party as may be required to handle any result of your wrongdoing;

If FieldGroove is required, or reasonably believes that it is required by law to share or disclose your information;

In any case of dispute, or legal proceeding of any kind between you and FieldGroove, or between you and other users with respect to, or in relation with the Services;

In any case where FieldGroove reasonably believes that sharing information is necessary to prevent imminent physical damage or damage to property;

If FieldGroove organizes the operation of the Services within a different framework, or through another legal structure or entity, or if FieldGroove is acquired by, or merged into or with another entity, or if FieldGroove enters bankruptcy, provided however, that those entities agree to be bound by the provisions of this policy, with respective changes taken into consideration;

FieldGroove may also share personally identifiable information with companies or organizations connected, or affiliated with FieldGroove, such as subsidiaries, sister-companies and parent companies, and other partners, with the express provision that their use of such information must comply with this policy.

Accessing Your Personal Information

At any time, you may access your account on the Services and remove, edit, or amend your Personal Information, including your stored traffic routes. If you find that the information on your account is not accurate, complete or updated, than you must make all necessary changes to correct it. Please keep in mind that false, incorrect, or outdated information may prevent you from registering with the Services and impair the ability to provide you with Services.

How Does FieldGroove Use Aggregated information?

FieldGroove may use anonymous, statistical or aggregated information to properly operate the Services, to improve the quality of the Services, to enhance your experience, to create new services and features, including customized services, to change or cancel existing content or service, and for further internal, commercial and statistical purposes.

FieldGroove may also use anonymous, statistical or aggregated information collected on the Services, by posting, disseminating, transmitting or otherwise communicating or making available such information to users of the Services, to the Services' providers, partners and any other third party.

Data Retention

FieldGroove does not retain location information longer than required to provide the Services and for reasonable business needs.

FieldGroove may always review, retain and disclose any other information as FieldGroove deems necessary to satisfy any applicable law, regulation, legal process or governmental request and FieldGroove's needs and necessities. By doing so, FieldGroove does not, either expressly or impliedly, endorse, affirm or in any manner assume any responsibility for such communications.

Cookies

FieldGroove may use cookies on the Services. Cookies are packets of information sent by the Website's servers to your web browser and then sent back by the browser each time it accesses the Website's servers.

The cookies may contain a variety of information, such as the content of search queries, the Website's pages you have accessed, session durations and IP addresses.

FieldGroove may use cookies for various purposes, such as to save you the need to re-enter your username and password each time you log-in, to facilitate the use of the Website, to collect statistical information, to verify information, and to customize the Website to your personal preferences and for information security purposes.

Some of the cookies may expire when the session ends and you exit your browser. Other cookies are saved on your computer’s hard drive. If you wish to block the Website's cookies, then please use the help button in your browser and follow the necessary instructions. However, bear in mind that disabling cookies may complicate, or even prevent, your use of the Website, or certain features thereof.

Advertising Campaigns

FieldGroove may permit, solicit or contract certain other companies to conduct advertising campaigns on the Services. The advertisements that you see when accessing the Services are redirected from the servers of those advertising companies and may be geographically or contextually targeted. Some advertisers may use cookies on your computer. The cookies enable them to collect information about sections and features that you have accessed, advertisements posted on those sites and the advertisements that you have viewed. In this manner, advertisers try to customize advertisements to your preferences and for their own business purposes. The advertisers' use of cookies is subject to their own privacy policies and not to this Policy. If you wish to study the privacy policies of those advertisers you should visit their services, or contact them directly.

Information Security

FieldGroove considers information security to be a top priority. FieldGroove implements systems, applications and procedures to secure your personal information, to minimize the risk of theft, damage, loss of information, or unauthorized access or use of information. However, these measures are unable to provide absolute assurance. Therefore, although FieldGroove takes great efforts to protect your personal information, FieldGroove cannot guarantee and you cannot reasonably expect that FieldGroove's databases will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.

Changes to this Privacy Policy

FieldGroove may, from time to time, change the terms of this policy. Substantial changes will take effect 30 days after FieldGroove has posted an initial notification on the Website, or any other relevant web pages on the Website, with respect to such changes. Other changes will take effect seven (7) days after their initial posting on the Website, unless FieldGroove amends this policy to comply with legal requirements. In such cases, the amendments will become effective immediately upon their initial posting, or as required.

You agree to be bound by any of the changes made in the terms of this policy. Continuing to use the Services will indicate your acceptance of the amended terms. If you do not agree with any of the amended terms, you must avoid any further use of the Services.

Last modified: June 8, 2019:  Version: 20190608a