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Copyright © 2019 Field Groove, LLC

Frequently Asked Questions

How does my 30 day free trial work?

Try FieldGroove and all the features for 30 days with no commitment and ask us any questions along the way!

On the 31st day, we will bill your card on file the full monthly fee.

Do I have to pay a setup fee?

If you want training or help setting up your account, then yes. Our staff will work directly with you and your team get your company settings, inventory, and workflow setup to your likings.

The fee amount will depend on the size of your company and also includes 6 hours of training for you and your staff.

What payment methods are accepted?

We accept all major credit cards (Visa, MasterCard, Discover, and American Express). For annual subscriptions, we can charge your card on file or send an invoice.

How do I calculate my total monthly fee?

Simply take the total number of regular users on your account and multiply by $100.

So if you have 5 regular users and 3 field users your monthly total will be $500

Can I add and remove users later?

Of course, add and de-activate users as needed and you will be billed for new users on the next month.

Can I export my data?

Yes, we offer the ability to export your leads, customers, vendors, and inventory into a CSV format.

After my trial, do I have to sign a contract?

No, we do not require long-term contracts or agreement on your part. After your account is cancelled, the card on file will not be billed.

Can I add and remove users later?

Of course, add and remove users as needed and you will be billed for new users on the next month.

How can I get a discount?

We offer discounts for subscriptions that are paid annually (up front) and a 10% discount to members of trade groups. Please ask a sales representative for more details.

How do I update my payment method on file?

Simply log into your account and navigate to your company settings and click "Change Payment Method".

How secure is my data?

We understand your client list and inventory pricing can be sensitive information, rest assured we take security very seriously and employ a number of internal security policies to ensure your data is safe.

What if I need FieldGroove to pull information from another system?

Good question, we have a lot of customers with third party integrations to accounting, asset tracking, and inventory systems. Chat with us about this to see if we have an existing integration or if we need to build one just for you.